About These Terms

These Terms and Conditions govern your use of the MonoLux Worktops website and any quotations, products, or services provided by us.

By accessing or using this website, you agree to comply with these Terms.

About MonoLux Worktops

Our Services

MonoLux Worktops is a UK-based supplier of quartz, granite, and stone worktops for residential and commercial projects. Our senior advisory and fabrication specialists have worked within the UK worktop industry since 2001, combining traditional fabrication knowledge with modern quoting and installation processes.

We provide quotation support, templating, fabrication, supply, delivery, and installation services for bespoke residential and commercial projects across the UK. Our installation and templating work is managed with a strong focus on workmanship quality, project consistency, and efficient turnaround times.

Company Information & Legal Status

MonoLux Worktops is a trading name of Monolux Worktops Ltd, a company registered in England and Wales.

  • Company Registration Number: 17210682
  • Registered Office Address: Flat 158 Central House, Eagle Way, Great Warley, Brentwood, CM13 3GL, England
  • Showroom Address: 124 City Road, London, EC1V 2NX

For all billing, legal notices, and official corporate correspondence, please use our Registered Office address. For customer visits, consultations, and viewing samples, please coordinate with our London Showroom.

Product Availability

All products are subject to availability, slab stock, supplier availability, and manufacturing capacity.

We reserve the right to withdraw, discontinue, or amend products and specifications without prior notice where reasonably necessary.

Brand References

Any third-party brand names, material names, or trademarks displayed on this website remain the property of their respective owners.

MonoLux Worktops works with materials and surfaces supplied by a range of recognised industry manufacturers and distributors. Any third-party brand names or trademarks remain the property of their respective owners.

Product Information & Images

General Information

Product descriptions, dimensions, specifications, and pricing information are provided as accurately as reasonably possible for general guidance purposes.

Images & Visual Representation

Images displayed throughout the website may include real installation photography, showroom imagery, supplier-provided visuals, or computer-generated representations. Many project images featured within our portfolio sections are genuine completed installations photographed shortly after fitting.

Due to differences in lighting, screens, slab batches, and natural material variation, the final installed product may differ slightly in appearance.

Natural Variations

Quartz, granite, marble, and stone products naturally vary in:

veining
shade
texture
pattern
reflective particles
surface movement
These natural variations are not considered defects.

Pricing

Online Prices & Estimates

Prices displayed on the website, including online calculator estimates, are intended as guide prices only.

While we aim to provide highly accurate estimates, final pricing may vary depending on:

final measurements
material selection
edge profiles
cut-outs
access conditions
templating requirements
installation complexity
delivery location
additional works requested

Final Quotations

A final quotation is confirmed only after project details have been reviewed and approved.

We reserve the right to amend quotations where:

measurements change
specifications are altered
access limitations are identified
supplier costs increase unexpectedly
additional fabrication work is required

Orders & Production

Bespoke Manufacturing

All worktops are manufactured to order based on customer-specific requirements.

Once templating, slab allocation, cutting, or fabrication has started, orders may not be cancelled except where required under consumer law.

Customer Responsibilities

Customers are responsible for ensuring:

accurate information is provided
cabinets are level and properly installed before templating
adequate site access is available
plumbing, electrical, and preparatory works are completed where necessary
Delays caused by incomplete site readiness may result in additional charges or installation delays.

Installation & Workmanship

Installation Services

Installation dates are estimated and may occasionally change due to:

material availability
transport delays
manufacturing schedules
weather conditions
unforeseen operational circumstances
We will always aim to keep customers informed and complete projects within agreed timeframes wherever reasonably possible.

Standard templating and installation services are generally provided within approximately 120 miles of London, although larger or specialist projects outside this area may be considered.

Workmanship Standards

MonoLux Worktops aims to deliver all products and installations with reasonable care, skill, and professional workmanship standards.

Minor variations inherent to stone fabrication and installation tolerances are considered normal within the industry.

Warranty & Aftercare

Lifetime Warranty

Selected quartz and stone worktops supplied and installed by MonoLux Worktops may include a lifetime warranty covering manufacturing and workmanship issues under normal domestic use conditions.

Warranty coverage may vary depending on the product and material selected.

60-Day Workmanship Guarantee

If installation-related issues arise within 60 days of fitting, including:

joint movement
adhesive concerns
fitting adjustments
installation-related chips
silicone finishing issues
we will assess the issue and arrange appropriate remedial work where applicable.

Warranty Exclusions

Warranties do not cover:

accidental damage
misuse
excessive impact
heat damage
structural movement
third-party modifications
damage caused after installation

Liability

Website Information

While we aim to keep all website information accurate and up to date, we do not guarantee that all content, pricing, or specifications will always be error-free or fully current.

Limitation of Liability

To the fullest extent permitted by law, MonoLux Worktops shall not be liable for:

indirect or consequential losses
delays outside reasonable control
colour or pattern variations inherent in natural materials
customer-provided measurement inaccuracies
delays caused by third parties or site conditions
Nothing within these Terms excludes liability where exclusion would be unlawful under UK law.

Intellectual Property

All website content, including text, graphics, branding, layouts, and design elements, remains the property of MonoLux Worktops unless otherwise stated.

Third-party trademarks and product names remain the property of their respective owners.

Website Use

You agree not to:

misuse the website
submit false or misleading enquiries
interfere with website security or functionality
copy or reproduce website content without permission

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.