MonoLux Worktops (“we”, “us”, “our”) is a UK-based supplier and installer of quartz, granite, and stone worktops.

We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

MonoLux Worktops provides quotation, fabrication coordination, supply, and installation services for kitchen and interior worktops across the UK. We specialise in bespoke quartz, granite, and stone surfaces using materials from recognised industry brands and suppliers.

Our services include quotation support, templating coordination, fabrication management, and professional installation services for residential and commercial projects across the UK.

Contact details:

Email: info@monoluxworktops.com
Phone: 07440 201072

What Personal Data Do We Collect?

We may collect and process the following information:

• Full name
• Email address
• Telephone number
• Installation or project address
• Kitchen plans, measurements, or project details
• Communications sent to us
• Technical information including IP address, browser type, device type, and website usage data

We do not store payment card details.

How Do We Collect Data?

We collect personal data when you:

• Submit a quotation request
• Complete a contact form
• Use our online worktop quote system
• Contact us by email or telephone
• Use our website through cookies and analytics tools

How Do We Use Your Data?

We use personal data to:

• Prepare and provide quotations
• Arrange templating, fabrication, delivery, or installation services
• Respond to enquiries and customer support requests
• Improve our website, services, and customer experience
• Maintain internal business records
• Comply with legal and regulatory obligations

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity – to provide quotations and services requested by you
• Legitimate interests – to operate and improve our business and customer services
• Consent – where required for marketing communications

You may withdraw consent at any time.

Sharing Your Data

We may share relevant project details with trusted fabrication, templating, delivery, or installation partners where necessary to provide our services and fulfil customer requests.

All third parties are expected to handle personal data securely and in accordance with applicable data protection laws.

We do not sell or rent personal information to third parties.

We may also share data with:

• Website hosting providers
• IT and analytics service providers
• Professional advisers
• Regulatory or legal authorities where required by law

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, and regulatory requirements.

Data Security

We implement appropriate technical and organisational security measures to help protect personal data against unauthorised access, disclosure, loss, or misuse.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of data where applicable
• Restrict or object to processing
• Request transfer of your data
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@monoluxworktops.com.

Cookies

Our website uses cookies and analytics technologies to improve website functionality, performance, and user experience.

You can manage cookie preferences through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external websites.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us directly using the details above.